Our Privacy Statement

At Principal Hygiene Ltd we take our commitment to customer privacy seriously and treat any information you supply to us with care. For certain aspects of our service we may ask you to provide us with personal information, including your name, e-mail address, correspondence address and contact telephone numbers. We gather this information to allow us to provide you with a better service.


Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, connection information such as browser type and version, the full Uniform Resource Locators (URL), your clickstream to, through and from our website (including date and time), cookie number and pages you viewed. In using our website you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of our website without your consent or unless required or permitted to do so by law. If you subscribe to our mailing lists we may also ask you to answer various general questions about yourself.


In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files our website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve our website for you. Cookies also allow us to count the number of unique and return visitors to our website. You can configure your internet browser to accept or reject certain cookies or inform you when a cookie is saved. Please note that the use of this website is not intended for, nor directed to, children under the age of 18.

Website Traffic

We may monitor customer traffic patterns, website usage and related information in order to optimise your use of the website and we may give aggregated statistics to a reputable third party, but these statistics will include no information personally identifying you.

We may also use the information we gather to notify you about important functionality changes and alterations to the website, or offers of products, services or information that might be of particular interest to you. By submitting your information and ticking the requisite boxes on any order form or when subscribing to the services available on our website, you expressly consent to such use and transfer, to the extent permitted by applicable law. 

Protecting your personal information and data

The Principal Hygiene Supplies Shop website and associated Principal Hygiene Supplies websites www.principalhygienesupplies.co.uk is operated by Principal Hygiene Ltd, Windgate House, Windgate, Tarleton, Lancashire, PR4 6JF, Company No. 09237999 ("Principal Hygiene Supplies", "we," "us," "our") is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and other applicable data protection laws in the UK).

Please note that use of the Website by you is subject to this privacy policy (the "Policy") and the Website?s terms and conditions of use ("Terms and Conditions").

Our Policy covers what information we collect on the Website, how we use and/or share this information, and how such information is maintained. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy applies only with respect to the information collected on www.principalhygiene.co.uk and associated Principal Hygiene websites (www.Principalhygienesupplies.co.uk, and www.washroomhygiene.co.uk) and not any information collected or obtained through other methods or sources.

Our Policy ensures that any information you provide us remains private and secure. To reassure you, below we provide details of the information you provide to us, and how it will and, more importantly, will not be used. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us, if you find any inaccuracies we will delete or correct it promptly.

Sharing Data

We comply with, and are registered under, the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorized access to and use of your personal data. In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable law or regulation, or assert our rights as well as those of our business partners.

We will not provide your details to any third party without your consent, except where we are required to do so by law.

Surveys, Newsletters & Competitions

We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys or inform you of upcoming promotions or other relevant information, by means of newsletters or emails provided that you have given prior and express consent. Your participation on our website may mean that we occasionally contact you with the opportunity to enter competitions. Participation in surveys and competitions and subscription to newsletters is voluntary, and you are under no obligation to reply to any survey or invitation to a competition you might receive from us. Should you choose to sign up to these surveys or newsletters, or to enter a competition, we will treat the information you provide in accordance with this Privacy Policy.


Please note that we may email you for the following purposes: as part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:
? after Registration, notifying you of your account details;
? as reminder emails about the services we offer 
? to send you information or offers you have asked for;
? as a newsletter;
? as promotional emails and or to offer related services to you from associated Principal Hygiene Supplies websites.

When we send promotional emails we will always give you the chance to opt-out (or unsubscribe) from them in the future.

If you do not wish to receive any mailings, email unsubscribe@principalhygiene.co.uk with your email address, customer account number or name and post code address details.


By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

If any of the terms of these Conditions of Use are deemed invalid, void or unenforceable for any reason, they will be severed from the rest of these Conditions of Use which shall remain unaffected. If you breach these Conditions of Use and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

Governing Law & Jurisdiction

Any matter arising from or in connection with these Conditions of Use shall be governed by and construed in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

Changes to this Policy

Please note that this Policy forms part of the Terms & Conditions for use of this Website and forms part of the Agreement between you and us. We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Website. Depending on the nature of the change, we may announce the change: (a) on the home page of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website

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